Privacy and Cookie Policy

Welcome to our website privacy notice (Website Privacy Notice).  We are Derivco Pty Ltd of 77 Armstrong Avenue, La Lucia, 4051, South Africa (“Derivco”). We are committed to being fully compliant with all applicable data protection legislation and the General Data Protection Regulation (GDPR) and the Protection of Personal Information Act, 2013 ((POPIA), as applied in respect of the processing of personal information, as well to safeguarding the rights and freedoms of natural persons (and under POPIA, juristic persons, where apposite) whose information we collect.

This Website Privacy Notice is broken down into segments that cover specific areas, below are the categories covered, please scroll down to read the whole notice in detail. Please also use the Glossary to understand the meaning of some of the terms used in this Website Privacy Notice.

  1. Important information and who we are
  2. Personal information we collect, and how we use your personal information
  3. Disclosures of your personal information
  4. International transfers
  5. Data security
  6. Data retention
  7. Your legal rights
  8. Glossary
  1. Important information and who we are

Purpose of this Website Privacy Notice

This Website Privacy Notice aims to give you information on how we collect and process your personal information through your use of this website, including any data you may provide through this website when you sign up to our vacancy notifications.

This website is only intended for adults over the age of 18, and we do not knowingly collect data from anyone under this age.

It is important that you read this Website Privacy Notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you so that you are fully aware of how and why we are using your personal information.  This privacy notice supplements the other notices and is not intended to override them.

Controller/Responsible party

We are the controller under the GDPR and a responsible party under POPIA of all personal information relating to our personnel and personal information used in our business for our own commercial purpose.

We have appointed a data protection officer (DPO) under the GDPR and an information officer (IO) under POPIA who is responsible for overseeing questions in relation to this Website Privacy Notice.  If you have any questions about this Website Privacy Notice, including any requests to exercise your legal rights, please contact the DPO using the details set out below.

Contact details

The Data Protection Officer / Information Officer

[email protected]

Head Office: 77 Armstrong Avenue, La Lucia, 4051, South Africa

You have the right to make a complaint at any time to the relevant supervisory authority under the GDPR and the South African Information Regulator under POPIA for data protection issues (  We would, however, appreciate the chance to deal with your concerns before you approach the above mentioned so, please contact us in the first instance.

Changes to the Website Privacy Notice and your duty to inform us of changes

This version was last updated on 21 June 2022

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.

Third-party links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you.  We do not control these third-party websites and are not responsible for their privacy statements.  When you leave our website, we encourage you to read the privacy notice of every website you visit.

  1. Personal information we collect, and how we use your personal information

We will only use your personal information when the law allows us to.  Most commonly, we will use your personal information in the following circumstances:

  • Where we need to perform the contract, we are about to enter into, or have entered into, with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and/or your interests and another person’s legitimate interests do not override those interests.
  • Where you have given us consent to use your data.
  • Where we need to comply with a legal or regulatory obligation.

These are explained further in section 8 (Glossary) below.

Purposes for which we will use your personal information

We have set out below a description of how we plan to use your personal information, and which of the legal basis we rely on to do so.

  1. Use of cookies and web beacons

Cookies are small files that websites save to your hard disk or to your browser’s memory. The cookies used on our website are listed below.
You have the ability to accept or decline cookies. Most Internet browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed on your computer. If you choose to decline cookies, you may not be able to fully experience the features of our website or other websites that you visit.
We will be making use of cookies on our website. We will use both session and persistent cookies. These will be used to authenticate users and prevent fraudulent use of user accounts. We also use analytics cookies to track information on how our website is used so that we can make improvements. We may also use analytics cookies to test new advertisements, pages, features or new functionality of our website to see how our users react to them. Finally, we may use various third-party cookies to report usage statistics of our website and deliver advertisements on and through our website, including:

  • Sitecore
  • Conversion Tracking
  • Social Media Tools
Cookie Purpose/Content Expiry
seen-cookie-message Used to store a user’s viewing of privacy policy message. If a user has seen this message, a value of ‘yes’ is stored so the message is not displayed again. Message appears again after cookie expires.  14 days


We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access that are located in facilities to which access is limited.

  1. Career Opportunities

What information does the company collect and how?

Derivco collects a range of information about you. This includes:

  • your name, address and contact details, including email address and telephone number;
  • any personal information you have included in your curriculum vitae (CV) for example date of birth, gender, race, disability, marital status etc.;
  • details of your qualifications, skills, experience, and employment history;
  • information from interviews and phone-screenings you may have;
  • information about your criminal history, including convictions, offences, criminal allegations and proceedings;
  • information about your current level of remuneration, including benefit entitlements; and
  • information about your entitlement for employment.

We may collect this information in a variety of ways. For example, data might be contained in application forms or CVs (including when these are sent to us through this website, or from employment agencies, as part of speculative applications, referrals, or queries), obtained from your passport or other identity documents, or collected through interviews or other methods of assessment.

We may also collect personal information about you from third parties, such as references supplied by former employers. We will seek information from third parties only once a job offer has been made to you.

Data will be stored in a range of different places, including on your application record, in our HR management systems and our email system.

We use Workday to process your job application.  Workday may collect data on the usage of its site or require the use of cookies as per its Privacy Policy (

Why do we process the personal information?

It is necessary for Derivco to pursue its legitimate interests to process personal information during the recruitment process and for keeping records of the process. Processing data from job applicants allows us to manage the recruitment process, assess and confirm a candidate’s suitability for employment and decide to whom to offer a job. We may also need to process data from job applicants to respond to and defend against legal claims. The data may also be used for internal investigations, where apposite.

In some cases, we need to process data to ensure that we are complying with our legal obligations. For example, we are required to check a successful applicant’s eligibility to work before employment starts.

We will not use your data for any purpose other than the recruitment process of which you are a part and as part of the onboarding process if you are successful in your application.

Who has access to personal information?

Your personal information may be shared for the purposes of the recruitment process. This includes sharing with members of the HR team, interviewers involved in the recruitment process, and managers in the business area with a vacancy.  The sharing of your data may be with recruitment specialists within approved third parties if their access to your data is necessary for the recruitment process at Derivco.

We will not share your personal information with other third parties unless your application for employment is successful and we make you an offer of employment. We will then share only what is necessary of your personal information with former employers to obtain references for you, employment background check providers to obtain necessary background checks and credit bureaus, the South African Police Services, or other third parties, to obtain necessary criminal records and/or credit checks.

In addition, we may need to share your personal information with a regulator or otherwise to comply with the law.

Change of purpose

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.  If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at [email protected].

If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

  1. Disclosures of your personal information

We require all third parties to respect the security of your personal information and to treat it in accordance with the law.

  1. International transfers

In respect of South African citizens, we will not transfer your personal information to a country outside of South Africa unless safeguards are in place to protect your personal information in comply with the requirements of POPIA.

  1. Data security

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed.  In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know.  They will only process your personal information on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal information breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

  1. Data retention

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

Details of retention periods for different aspects of your personal information are available in our retention policy which you can request from us by contacting us.

In some circumstances you can ask us to delete your personal information: see the Glossary below for further information.

In some circumstances we may anonymise or de-identify your personal information (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

  1. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal information:

  • Request access to your personal information.
  • Request correction of your personal information.
  • Request erasure of your personal information.
  • Object to processing of your personal information.
  • Request restriction of processing your personal information.
  • Request transfer of your personal information.
  • Right to withdraw consent.

These rights are explained further in section 8 (Glossary) below.  If you wish to exercise any of the rights set out above, please contact us

No fee usually required

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, subject to applicable laws, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive or we may refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights).  This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month.  Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests.  In this case, we will notify you and keep you updated.

  1. Glossary


Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience.  We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal information for our legitimate interests.  We do not use your personal information for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).  You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

Consent means processing your data where you have given a clear indication that you agree to the processing of your personal information.

Comply with a legal or regulatory obligation means processing your personal information where it is necessary for compliance with a legal or regulatory obligation that we are subject to.


You have the right to:

Request access to your personal information (commonly known as a “data subject access request”).  This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.

Request correction of the personal information that we hold about you.  This enables you to have any incomplete or inaccurate personal information we hold about you corrected, though we may need to verify the accuracy of the new personal information you provide to us.

Request erasure of your personal information.  This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it.  You also have the right to ask us to delete or remove your personal information where you have successfully exercised your right to object to processing (see below), where we may have processed your personal information unlawfully or where we are required to erase your personal information to comply with local law.  Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms.  You also have the right to object where we are processing your personal information for direct marketing purposes.  In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal information.  This enables you to ask us to suspend the processing of your personal information in the following scenarios: (a) if you want us to establish the personal information’s accuracy; (b) where our use of the personal information is unlawful but you do not want us to erase it; (c) where you need us to hold the personal information even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your personal information but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal information to you or to a third party.  We will provide to you, or a third party you have chosen, your personal information in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the personal information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal information.  However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.  If you withdraw your consent, we may not be able to provide certain products or services to you.  We will advise you if this is the case at the time you withdraw your consent. 

You may be required to complete a prescribed form to exercise some of the rights set out above.